About Coop Bank Tanzania

Coop Bank Tanzania is a modern, inclusive financial institution established through the historic merger of Kilimanjaro Cooperative Bank (KCBL) and Tandahimba Community Bank (TCBL) on May 26, 2024. The Bank was created with a bold vision to transform cooperative and community-based banking in Tanzania through innovation, technology, and deep-rooted commitment to social and economic development.

After obtaining a transitional license from the Bank of Tanzania (BOT) on July 23, 2024, Coop Bank officially commenced operations on October 1, 2024.

The official launch of Coop Bank Tanzania was presided over by Her Excellency, President Dr. Samia Suluhu Hassan, on April 28, 2025, in Dodoma. This landmark event marked a new era for Tanzania’s cooperative movement—positioning Coop Bank as a key pillar for inclusive growth, rural transformation, and access to finance for millions of Tanzanians.

Our Vision

To be the leading cooperative bank offering world-class and inclusive financial services.

Our Mission

To provide tailored financial solutions anchored on technology and innovation, aiming for mass outreach, a distinctive customer experience, and creating value for all stakeholders.

Our Core Values

Agility

Rapid adaptation to changes in the financial landscape and customer needs.

Concern for Community

Committed to giving back to the community and supporting societal development.

Innovative

Constantly embracing new processes and products to enhance service delivery.

Accountability

Owning our actions and decisions, ensuring transparency and trust.

Lifetime Learning

Continuously striving to acquire new knowledge and skills to remain relevant in the industry.

Team Player

Collaborating effectively as a cohesive unit to achieve common goals.

Strategic Goals

Coop Bank Tanzania aims to: Enhance financial inclusion by catering to underserved populations. Leverage technology to improve service delivery and customer experience experience. Foster strong partnerships with cooperatives and other community organisations organizations. Drive social welfare initiatives that positively impact the communities it serves. Through its innovative approach and community-centric focus, Coop Bank Tanzania aspires to be a catalyst for positive change in the banking sector, ultimately improving the quality of life for many Tanzanians.

Management Team

Managing Director & CEO

Head of Finance & Strategy

Head of  ICT & Innovation

Head of Credit

Jackline Muro

Head of Risk & Compliance

Head of Legal and Company Secretary

Human Resources Manager

Head of Business & Co-operative Banking

Board of Directors

Dr. Joseph Ochieng Witts – Board Chairman

Board Vice Chairman

MD & CEO (Ex-officio Board Member)

Dr. John M. Saus

Board Member

Prof. Geraldine A Rashel

Board Member

 Board Secretary

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